eCommerce FAQs

Do you have a question about Stone Shed? Here are the answers to some of the most commonly asked questions.
Feel free to get in touch, we’re more than happy to help.

 
1. What is Stone Shed?

Stone Shed is an online store that offers high-quality natural stone paving at everyday low prices. We provide fast delivery Australia-wide, along with exclusive pre-order discounts for customers who are happy to wait for new stock. Whether you're a homeowner, landscaper, or tradie, we make it easy and affordable to buy premium stone pavers online.

2. How does Stone Shed offer such low prices?

Unlike traditional stone suppliers with costly showrooms and high overheads, we operate entirely online. This allows us to pass the savings directly to you. Our pre-order model also lets customers save even more by securing stock before it arrives, ensuring the best price possible.

3. Can I buy stone paving directly from stock?

Yes! You can choose from two purchasing options:

  • BUY NOW –Get in-stock natural stone pavers at everyday low prices, ready for fast delivery.
  • PRE-ORDER – Secure your stone from upcoming shipments at an even lower price, ideal for budget-conscious projects.

Each product listing will indicate whether it is available now or available for pre-order.

4. How does pre-ordering work?

Pre-ordering allows you to secure stock at a discounted price before it arrives at our warehouse. Simply place your order, and we’ll notify you when your stone is ready for delivery. If you're planning a project and have time to wait, this is the best way to save!

5. Do you deliver Australia-wide?

Yes! We deliver Australia-wide, including Melbourne, Sydney, Brisbane, Adelaide, and Perth. Shipping costs vary based on location and order size. At checkout, you’ll see real-time delivery price, so you know exactly what to expect.

6. How long does delivery take?
  • In-stock items: Typically dispatched within 1–3 business days.
  • Pre-ordered items: Delivery time depends on the arrival date of the next shipment, which will be stated on the product page at time of purchase.

We work with trusted freight providers to ensure fast and reliable delivery to your doorstep.

7. Can I return unused stone pavers?

Yes! We understand that projects can change, so we offer a no-fuss return policy. Simply return it in its original condition, and we’ll process a refund or store credit.

8. How do I choose the right stone for my project?

We offer a variety of natural stone pavers, including granite, limestone, bluestone, and sandstone. Each product page includes details on durability, slip rating, and ideal applications (e.g. patios, pool surrounds, driveways).

9. Do I need to seal my stone pavers?

Sealing helps protect your natural stone from stains, moisture, and wear. While some stones are naturally more durable, sealing is recommended for areas exposed to heavy traffic, water, or harsh weather.

10. Why choose Stone Shed?
  • Lower Prices: We cut out the middleman and pass the savings on to you.
  • Two Buying Options: Buy now or pre-order for extra savings.
  • Australia-Wide Delivery: No matter where you are, we’ll get your stone to you.
  • Premium Natural Stone: Sourced from top quarries worldwide.
  • Easy Online Ordering: No showroom visits—just affordable, high-quality stone at your fingertips.